Under the modern management practices, one of the most imperative activity through which efficiency and performance of an organization can be improved is thorough review of the existing business processes and their re-engineering as well as introducing new business processes. In this direction the MPDD has made a number of business processes/SOPs, since the year 2008, brief detail of which is given below:-
SOPs Relating to Academics Activities of MPDD
- New System of preparation & circulation of Annual Training Plan. Before 2008, Annual Training Plan of MPDD consisted of two to three pages containing information about the name of the course and its duration. From the year 2008, a detailed Annual Training Plan is prepared which contains information about the name of the course, duration, target group, name of nominating authority, number of nominations, sub contents of the course, name of course coordinator etc. Annual Training Plan is circulated to all departments, Commissioners, DCOs, heads of attached departments and autonomous bodies etc. It is also available on the Punjab portal.
Based on the Annual Plan, quarterly training plan and monthly training schedules are also circulated to all concerned enabling them to send nominations for the courses. It has resulted in increased number of nominations for the short courses.
- Process for Developing Training Module-Curriculum Development Committee (CDC) for development and continuous review and improvement of curricula and training modules. It was developed in the year 2008.
- Process for Search of New Resource Persons - Resource Persons Search Committee
It was also developed in the year 2008 and has resulted in strengthening resource person's pool of MPDD.
- Business Process for Conducting a Course by a Course Coordinator
It was also developed in the year 2008 and was not present previously.
- Process / Systems for reception and handling of Guest Speakers
It was developed in the year 2008.
- Book Review Assessment Committee (BRAC)
Developed in the year 2008.
- Checking of Attendance in Courses
Developed in the year 2008.
- SOPs for overall treatment and proper reception and welcome of guest speakers.
- Business process for providing course material on CD.
- Policy Instructions for joining long courses and availing leave during long course.
- SOPs / guidelines for preparation and delivering presentation by the course participants.
- Instructions on timely attendance of classes by course participants after breaks during teaching sessions.
- Instructions on maintenance of Conduct/Discipline in Post induction course.
- Assessment of performance of the participants of long courses.
- TOR’s of Sports Committee of the course participants.
- TOR’s of Cultural Committee of the course participants.
- SOPs / instructions regarding study tours for faculty members and course participants.
- Instructions for use of Library of MPDD.
SOPs Relating to Admn Activities of MPDD
- Maintenance of cleanliness, Supervision & upkeep of different articles placed in various class rooms & areas of Academic, Admn Block & hostel in MPDD, developed in the year 2008.
- SOPs for use of lift in MPDD.
- SOPs for conservation of energy in MPDD.
- SOPs for prevention of dengue and preparation of schedule for dengue spray.
- Policy regarding rate of honorarium / fee to resource persons in MPDD.
- Process of issuance of cheques to the guest speakers.
- Framing of service rules for the posts in PIMPD in the year 2007.
- Uniforms for Naib Qasids, Sanitary Workers, Cooks, Bearers, Security Guards and Drivers. Provided since 2007 onwards.
- Supervision of kitchen hygiene, tea/lunch arrangements.
- Regular monitoring and inspections for improvement.
- Work Improvement Teams (WITs) constituted during 2007-2008.
- Staff Suggestion Scheme introduced in 2007-2008.
- Instructions regarding security measures for Chowkidars of MPDD.
- Instructions for boarders regarding stay in MPDD hostel.